Return and Refund Policy
Last updated: October 2024
Thank you for shopping at Tmm Global online store . We value your satisfaction and want to ensure that you have a positive shopping experience with us. Please read our Return and Refund Policy carefully to understand your rights and responsibilities when making a purchase from us.
Books, Kits, and Apparel:
- We offer a 21 day return policy for books, kits, and apparel.
- If you are not satisfied with your purchase and wish to return it, please contact our Customer Support team at email@example.com within 3 days of receiving your order.
- To be eligible for a return, the item must be in the same condition as when you received it, with all original tags and packaging intact.
- Once your return is received and inspected, we will process your refund.
- Refunds will be issued to the original payment method used for the purchase.
- Due to the nature of digital products, we do not offer returns or refunds for digital items, including but not limited to e-books, downloadable files, and digital courses.
- If you encounter any issues with your digital purchase, please contact our Customer Support team at firstname.lastname@example.org, and we will be happy to assist you with resolving the issue.
Course Refund Policies:
- Each course offered on our platform may have its own specific refund policy, which will be clearly stated on the course page. Please review the course’s individual refund policy before enrolling.
- Monthly memberships are billed on a recurring basis.
- You have the flexibility to cancel your monthly membership at any time.
- If you choose to cancel your membership, you will continue to have access to the membership benefits until the end of the current billing cycle. After that point, no further charges will be incurred.
- To cancel your monthly membership, please visit your account settings or contact our Customer Support team at email@example.com.
Contact Us: If you have any questions or concerns about our Return and Refund Policy, please don’t hesitate to contact us at firstname.lastname@example.org. We are here to assist you and ensure your satisfaction with your shopping experience.
This Return and Refund Policy is subject to change without notice, so please check back periodically for updates.
Thank you for choosing TMM Global!